Sprint Mobile Consumer Complaints All Reviews

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Sprint Mobile Reviews

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  • horrible customer service

    Transferred to Sprint in March 2018. I was billed not even a month after transferring service for a full month. Now I%u2019m bill $30 more cause I dont want the company to do payment out of my account. Every time I call to speak to someone their supervisor is never available. They just continue to transfer me to several people who ask the same questions. I literally hate Sprint service More...
    (Mobile Phones)
    Yulandad's Picture   Yulandad    0 Comments   Comments
  • Horrible People Skills

    Avoid this company like the plague! I always went to the 51st and Olive store in Glendale, AZ. When I signed up, I was told by a rep I was getting a really good phone. I didn't go with the expensive plan to save money. The phone went out in a year. Okay, this happens, but that same rep then tells me that phone is no good. I did get a credit for a new phone, however they wouldn't give a phone in the store. They decided to give me a week without phone service instead. What they sent me was an even worse phone that only lasted 5 months. Both times the screen would get stuck. I went... More...
    (Mobile Phones)
    SprintHater34's Picture   SprintHater34    0 Comments   Comments
  • Sprint Customer Service

    I've been with Sprint for 12yrs and have been unhappy with their customer service since day one! I recently had my husband leave Verizon to save on the financial side, but I'm closer than ever to dropping Sprint and overpaying for better service overall with Verizon. Every call/inquiry with Sprint ends with a rep giving a different answer from the last rep. Even with "transcripts", nothing is handled efficiently. To top it off, every call is at least an hour because no one knows what they are doing. So after explaining the situation to half a dozen people, you... More...
    (Mobile Phones)
    asolano13's Picture   asolano13    0 Comments   Comments
  • The worst mobile carrier in the world: Sprint Mobile

    I have been a customer of sprint for the past 3 years and have resented every minute of it. There are many negative things that have already been said about this carrier, like its poor service that includes; dropped-calls (yes, that still happens to people who have sprint), terrible data connection (basically anywhere) and just overall poor everything. There really is nothing positive I can say about my time as a customer of this company. I don't even think paying my "what is considered low" phone-bill, is a benefit of having this carrier. I feel like I am giving away money... More...
    (Mobile Phones)
    Mal93's Picture   Mal93    0 Comments   Comments
  • Sprint mobile internet service

    My internet connectivity has very poor coverage. I live in Maryland, not far from the District. While the phone and text is OK, the internet service is dropped when I'm just inside my house! The same happens when I'm on my boat on the Western Shore of the Chesapeake Bay. When I am out on my boat in the Bay, again the internet is dropped, just when I need it for weather and other information. In order to get service back, I usually have to get in my car and drive to a place with wifi operating. I feel like I should either get reliable service, or get a big discount from... More...
    (Internet - Sponsored by DIRECPATH)
    Compassrose's Picture   Compassrose    0 Comments   Comments


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