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Sprint Mobile Complaint - horrible!!!!! - Samsung galaxy III
Sprint Mobile Complaint

Sprint Mobile Complaint

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horrible!!!!! - Samsung galaxy III


I have never been lied too and mislead so badly every in my life. I added my father to my SPRINT mobile family plan to make it easier on him, he is 74 years old. All he had told me is that he wanted a phone that he could use the internet on and check the weather. I went to sprint and got him a Galaxy III, not super fancy but I had my boyfriend set up the screens so it would be easy on him. THE PHONE NEVER WORKED, not only did they fail to fix my fathers phone after I called and sat on the phone with customer service who didn't know what they were doing, but we have 14 days to return the phone and on day 14 (today) the woman on the customer service line told me we were over due and that they didn't have to do anything. Sprint, you are a horrible company and your customer service reps are under trained and lack common sense and knowledge about how to perform CUSTOMER SERVICE. I am heading back to return the phone because today is day 14 and even if they go by time, I still have a couple hours to fix this SNAFU. Sprint, GFY and Please feel free to figure out who I am and call and as me to take this down so that I can let my ex-military fiancé berate you for the treatment of his family.


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