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Sprint Mobile Support Ticket - do not do business with SPRINT

Sprint Mobile Support Ticket

do not do business with SPRINT

Created By: mangomanfl's Picture mangomanfl Last Reply: mangomanfl's Picture mangomanfl
Priority Level: [Low] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: N/A Replies: 0

Purchased new Samsung EPIC 4g telephone from Sprint. This purchase was at full price without any contract discounts and totaled over $600. This transaction would not have transpired had Sprint informed me that it was their policy to replace all defective mobile handsets with refurbished units after 30 days.

To date, I have escalated my complaint to their executive escalation department, who are more intent on stating their position than retaining a customer for over 15 years who is on a month to month contract at the most costly plan.

Sprint is an unethical company. I would not recommend anyone initiating or switching to Sprint.


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